Authenticate and Connect to BlastShield™

Authenticate and Connect to BlastShield™

Welcome to the BlastShield™ Starter Plan Quick Start Guide. In this series of articles you will learn how to setup your BlastShield™ protected network. To get your BlastShield network up and running, the following workflows are required.

  1. Sign-up and register for a BlastShield account
  2. Authenticate and Connect to BlastShield™ (this article).
  3. Launch your Orchestrator and add BlastShield™ Agents to protect your servers
  4. Create policy for zero-trust access.
  5. Add new users to your protected network


This step-by-step guide shows you how to connect to your BlastShield™ network and then launch the Orchestrator.


  1. Make sure you have setup and registered your BlastShield™ Starter Plan.
  2. Download and install the BlastShield Desktop Client on your local computer. The Desktop Client is available for Linux, Mac and Windows. Download it here.
  3. Install the BlastShield Mobile Authenticator app for multi-factor authentication on your Android phone or iPhone. Download it here.

Step1: Connect to BlastShield™

Now you have registered, you can connect to the BlastShield network using the Desktop Client on your computer and the Mobile Authenticator App on your phone.

You will be asked to authenticate your biometrics on your phone to complete the authentication process.

To find out how to do this, watch the following video or read the instructions below.

  1. Launch the client, select Mobile App as the Authentication Method.
  2. Launch your phone's authenticator app. Scan the QR code.
  3. Select your network in the Desktop Client and click on OK.
  4. Apply your face ID or fingerprint on your phone when prompted to authenticate
  5. You are now connected to the BlastShield network.

If you would like the BlastShield™ Client to stay connected when your screen is locked then you can configure this in the Client as described below:

  1. Click on the BlastShield icon on your desktop
  2. Click on the Settings menu
  3. Uncheck the option for 'Disconnect from network when desktop is locked'

Now you can move on to the next step where you will launch your Orchestrator and add BlastShield™ Agents to protect your servers.


If you have any problems, please review the troubleshooting guide which addresses the common questions regarding registration, authentication and connecting.

Other connectivity and authentication options

Most users will use the Desktop Client and the Mobile Authenticator to connect, but we also offer two other methods for connections and authentication. These are:

  1. Network access using the BlastShield™ Mobile Client. Allows you to access the network via your mobile device, eg tablet.
  2. Authentication using a FIDO2 compliant key. This is for users who do not have biometric Id support on their mobile device.